We would love to hear
from you

Whether you have a question
about your order, need help choosing the right product, or simply want to share
your travel story, our team is here to support you

How to Reach Us

Email us at info@velaurea.com

We typically respond within 24 to 48 hours during business days

Order and Shipping
Questions

Before reaching out, we
recommend checking our FAQ page for answers to the most commonly asked
questions

Customer Support Hours

Monday to Friday from 9 AM
to 6 PM GMT

Limited support is available on weekends and holidays

Our Global Presence

Velaurea serves customers
worldwide with fulfillment partners and warehouses based across the United
Kingdom, European Union, and Asia

A Note from Our Team

We are a passionate team
dedicated to making travel and relocation more comfortable and organized. Your
feedback helps us grow and improve. If you have suggestions, experiences, or
stories to share, we would be glad to hear from you

Thank you for choosing
Velaurea. We look forward to helping you travel well and live anywhere with
ease